After being in mortgage claim at Pure Legal for almost 3 years, I am unfortunately starting to believe, as others have said, that this is a scam. They took out the loan on my behalf, but now they don`t answer the phone or an email. They looked very promising at first and I did a lot of research about them, at the time there were no bad reviews. Unfortunately, this seems to have been a «long betrayal» and it is only now that their true motive is coming to light. I hope I am wrong, but I have no hope. If you are reading this Pure Legal, please contact us as you are not answering my calls or emails. Edit – They were in touch today and everyone seems to be still on the right track. I`m leaving this review for now and hopefully if I get a positive result, I`ll change it to a 5-star review. I went to purelegal with a GDPR issue where I was struggling to find someone to help me I found the team very helpful and sharp, once they looked at the evidence I presented, they kept me updated on progress and now I have the result I wanted that will help me in another case I can`t thank the team enough Amazing company I have a case against my landlord for violation of a day The complaint process was simply submitted via the website and then quickly called by a staff member who was reassuring and extremely helpful.
No legalese in a simple form. Filing evidence was easy via email and WhatsApp. The emails were all routed through a secure service and were always aware of what was going on with the case. Very satisfied with the result and the award of compensation received outside the court without costs or deductions. I hope I don`t feel the need to use it again, but if I ever did, I would definitely go straight back to Purelegal without a doubt. Keep up the good work!! Gone Bust wow and now don`t exist November 2019 accepted a missed sold mortgage claim, meanwhile they took out a bank loan in my name of £20,000 I was shocked, now I see the reason for the insurance you have for the legal coverage they want so they can take out bank loans, then they pay it, Now it has been passed on to another legal company, I am waiting for another bank loan in my name, it is really a good time, if they make a lot of money with your insurance coverage, then they take 35% of your profits that you probably won`t get because it`s been 3 years now for me, waste of time, Past bankruptcy Unfortunately, Pure Legal Solicitors Limited does not currently accept new clients through ReviewSolicitors. To help you get expert legal advice as quickly as possible, one of our employees may recommend another highly rated law firm to accept new clients and forward your request to them. They will then contact you to confirm your appointment. We will also send you an email with the details of the new company. I would have said a letter, I went into the administration and transferred my case to the SSB law, the witch is just another branch of the pure legal team, the insurance should not pay any profit or costs because there was no profit. At first I was paranoid about purely legal criticism, but my staff member Paul Smith talked to me about everything with regular updates and we got what I was owed for a data breach. I`m honestly happy and impressed with the service he would recommend to friends I wrote a review when the pure legal department explained to me that they had taken over my case.
They lied to me and never wrote letters. Be aware before writing a review and wait to get a result. I went with purely legal in 2018, I spoke to a lady last year and answered a lot more questions, she said nothing would be heard in court now. 3 years is a long time. I am losing hope. Pure Legal handled my case very quickly via emails and phone calls. They respond when needed and keep me informed and realistic in what is possible. Excellent service would recommend this store. Quickly contacted after my first request, the staff is very helpful and friendly.
All questions will be answered and will keep you regularly updated on what is happening with your case without you having to run. We display reviews chronologically and you can filter by number of stars, language, location or keyword. Learn more about the Trustpilot review journey. Great communication, same day response to the first consultation. I was kept informed of everything and everything was explained to me very clearly and all the questions I had were answered. Very good experience overall! Very good company that is easy to work with and gets results that will keep you informed at all times Horrend AVOID !!! I contacted a company called TRUSTEDCAVITYCLAIMS.COM because I had problems stemming from the insulation of my cavity wall. I was told that an average claim was £28,000 and that the damage would also be repaired free of charge. I was also told that the claim would take 3 to 6 months. They forwarded me to PURE LEGAL LTD.
Fast forward 2 years and 7 months and it was nothing but stress. Constant lies, delays and it costs thousands of dollars. I`m stuck in a contract with them and haven`t been able to sell my house in the last year and a half. This contributed to my divorce, financial difficulties, and 2 years of sleepless nights and stress. I wrote them formal complaints and they told me that if I wanted to drop the case, I would be left with the £6000 bill. They lasted 2 years and 7 months and have not yet initiated any legal proceedings. This service is terrible!!!!!! If someone reading this is in the same boat or can help me in any way. Contact me on firstname.lastname@example.org Thank you and please avoid this company !!!!!! Devon Crowley is there bomb! Always cheerful, knowledgeable and provides excellent customer service.
I literally let them do all the hard work, sit back and wait for it to be all over. It`s as simple as that. The forms filled out on the mortgage collection page then heard nothing, because absolutely ridiculous, I can`t really imagine much, to be honest, except Christmas. If you want us to take care of your complaint, you must fill out a simple online form and we will do the rest. I`m always a bit cautious when dealing with claims companies, and when I was called by Purple Legal Claims after filling out their online questionnaire, I felt a little worried. I didn`t have to worry as they were helpful, polite, honest and basic to get me £5,400! If you have any doubts about this company. Do not! I`m really excited about how they handled my request to be prompt and efficient, patient and polite, and also helped me with the online letter and signature. This latest edition with Lloyds Platinum Account Cash Refund only shows how much money Lloyds secretly extracts from you! I am very happy to have been helped by this company and wish them all the best. A very bad experience with a deceitful organization. I suspect that something questionable has happened to this organization. They have been put into liquidation, but I have a bad feeling that it will cost me dearly in the long run because I think they did not act correctly in my case.
ReviewSolicitors contains lists for all law firms in England and Wales containing basic data provided by the Solicitors Regulation Authority. If your claim is not a winner, there is nothing to pay us. Ask for a quote from professionals nearby. First, select a category below. They took over a poorly sold mortgage for me from 2019, during this time there was virtually no communication from them, I asked my lawyer/case manager to change no less than four times, on each occasion I was not informed of their departure, and earlier this year, I was told that my file was about to be finished, now I hear that they are in the administration! In my opinion, this is the best thing that could happen to them, because they were completely useless. If I could give zero stars, I would. A new company has now been contracted to take over the remaining portion of my claim.